Enjoy The Film

Okay, so it’s midweek and nothing is happening in the film world to coax in the crowds.  So what could possibly go wrong?

First up, invite your loyal customers in to a screen without a film showing and let them sit there until one of them walks out and asks you what is going on ?  So your film reel turns up late and it’s in a state but, hey, don’t forget to tell the Operational Manager will you?

Secondly, promote your leading product, unlimited films, with your computer terminal laughing at your customers.  So your equipment sits there and refuses to give the customers there ID number but enjoys the fun of taking their bank and card details.

Don’t have enough staff on the shift to keep your costs down and get them to do two jobs at once.  So when your popcorn monkeys just don’t show up (some may be physically sick, others maybe sick of work) you can’t open your underperforming bar or look after your VIP customers.

Promote your latest Sex and The City Film by asking your customers to book ahead and then switch screens without telling them.  This is the fun part. A group of high maintenance ladies organise their big night out together, babysitters (apparently), the lot.  They turn up and the card machines are not working (again) so they have to get the box office staff to print out their tickets.  Now the box office staff know the Sexy City film has been switched to another screen (in favour of The Incredible Hulk would ya believe it) so the customers – who have VIP tickets – should be told they will have to sit with the riff raff now.  No chance.  So off they go, buying their popcorn, getting escorted up to their VIP Box (hang on a minute, anyone checked their tickets???), sit down to see……a big green ugly man.